Refund Policy

In this Refund Policy Huskyboost explains full or partial refund terms for the Customer. If Customer eligible for the full or partial refund and how to request the refund will be briefly explained in the following article.

1. General terms and conditions of the Refund Policy

1.1 Huskyboost can cancel order processing and provide the refund using 2 ways: “Coupon Refund”, “Refund to original payment method”

1.2 The money that has been returned by coupon can be used to fully fund or partially cover the cost of the next purchase.

1.3 Refund by the coupon can be requested at any time and will be reviewed by the Huskyboost Arbitration. The conditions that apply to the full Refund to the original method of payment that are set in paragraph 2.1 do not apply to this method of refund.

1.4 Refund to the original payment method and the conditions for it are set forth in paragraph 2.1 of the Refund Policy.

1.5 In order to request a refund, Customer should form a request in his personal profile on the website https://huskyboost.com/my-account/messages/ (Simply choose your order, and leave a message “I want to request the refund”, including the reason of refund) and/or reach out to Huskyboost Arbitration on the website or through any other official forms of communication.

1.6 The amount of refund is limited solely to the unfulfilled part of the service. Refund of the service that has been provided, completed, and confirmed by either Customer or the Huskyboost Arbitration is not possible.

1.7 The refund to the original payment method will be provided within 7 business days after the official request for it formulated by the customer is placed. After the refund, it might take from 1 to 14 business days for the payment to arrive back to your account. The exact time frame will depend on the method with which the payment was originally made, and Huskyboost is not responsible for the delay that can be caused by the payment broker or/and certain Bank. The commission for the payment is the responsibility of Huskyboost and the amount of commission will not affect the final amount of the refund.

1.8 In case the price of a given Services and/or Goods has been changed by Huskyboost after the settlement of the Deal, Huskyboost is not obliged to return the price difference to the Customer.

1.9 Huskyboost is entitled to cancel and/or refuse the right of a Customer to a refund in case the Customer has violated Huskyboost Terms and Conditions and whose account has been suspended by the Huskyboost Arbitration on the basis of paragraph 7.3 of the aforementioned Terms and Conditions agreement.

1.10 Huskyboost has the right to suspend the accounts of Users who made a purchase with the intent of reselling the results obtained from purchased Services and/or Goods in order to make a profit from them. Such User upon the investigation will be identified as the Buyer of goods and services and will not be treated as a Customer. The Buyer who owns that account in case of suspension will not be entitled to any form of refund, despite the status of the order.

1.11 Huskyboost has the right to suspend the accounts of Users who violate the polite and respectful treatment to each other (Paragraph 4.1 of the Terms and Conditions). The Buyer or Seller who owns that account in case of suspension will not be entitled to any form of refund, despite the status of the order.

2. Refund Policy – Full and Partial Refunds

2.1 Eligibility for Payment Source Refund
A customer is eligible for a refund to the original payment source at 85% of the total order value only if the order status is still “Payment Received”, which means the booster has not yet been assigned and has not started delivering the service.
The remaining 15% covers non-refundable payment processing and bank withdrawal fees — approximately 7.5% charged by the payment system upon receiving your payment, and approximately 7.5% charged by the bank when funds are automatically withdrawn to our business account. Since refunds are sent from our bank account, these fees have already been paid and cannot be recovered.

Alternatively, customers may choose a 100% refund as store credit in the form of a coupon. This coupon has no expiration date and can be used across our entire catalog of products and services — currently over 200,000 offers, with plans to exceed 1 million. You can purchase game accounts, anti-ban software, automation scripts, in-game currency, boosting services, or even hire “Howardly Driving” for achievements or custom gameplay tasks in any game on any platform.

2.2 Cancellation After Booster Assignment
If the order status has changed to “Processing the Delivery” (indicating that a booster has been assigned, logged into your account, and started the service), a refund to the original payment source will be issued at 80% of the total order value.
This deduction includes the same 15% in non-refundable payment processing and bank withdrawal fees as above, plus an additional 5% HuskyBoost operational service fee. This operational fee covers the work already carried out on your order, including posting your order for boosters, selecting and assigning the most suitable booster, discussing safety measures and service rules, and preparing everything for successful delivery.
If any measurable progress has been delivered by the booster, HuskyBoost reserves the right to deduct an additional amount proportional to the value of the work completed.

2.3 Inactive Orders
If a customer does not actively engage or communicate with us regarding their order within 7 days of payment, we reserve the right to initiate an automatic refund to the original payment source at 80% of the total order value.
The remaining 20% covers non-refundable payment processing and bank withdrawal fees, as well as any operational costs incurred. If any work has already been performed on the order — including partial completion of services, cancellation of an assigned booster, or measurable progress delivered by the booster — HuskyBoost reserves the right to deduct an additional amount proportional to the value of the work completed.

2.4 Payment Gateway and Bank Fees
All payment processing and bank withdrawal fees are included in the above refund deductions. These fees are charged by external payment providers and banks and are not returned to us when a refund is issued. Even if your order has not yet started, or you change your mind and request a refund, these fees will not be included in the refunded amount.